Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-2 business days. Orders are not shipped on weekends or public holidays. During busy periods, processing may take slightly longer.
United Kingdom
- Standard Shipping (3-5 business days) — £4.99, free on orders over £50
- Express Shipping (1-2 business days) — £6.99
European Union
- Standard International (3-5 business days) — £14.99
International
- Standard International (3-5 business days) — £23.99
Please Note Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Damaged or Lost Orders If your order arrives damaged, please contact us with a photo within 48 hours of receiving it. If your order appears to be lost in transit, please reach out and we will investigate with the carrier.
Contact Us For any shipping questions, please contact us at adel.ashmawi123@gmail.com or call 07468 572720.